DM Review

Kent Bauer

One of the keys to successful implementation of corporate performance management (CPM) dashboards is selection of the appropriate framework (i.e., metaphor) to house all the metric, graphic, administrative, alerting and document linking components. Last month, we touched on the varying business needs of the different stakeholders -- the board of directors (BOD), executives, line-of-business (LOB) managers, functional managers and operational managers. Now we will explore in more detail how their specific business needs dictate which of the many competing "metaphors," such as briefing books, balanced scorecards and portfolio charts, fits the bill.